Friday, January 11, 2008

Defending the universally loathed: TV: Shopping channels

Published in the Portland Phoenix, the Boston Phoenix, and the Providence Phoenix; part of a multi-part story

TV: Shopping channels
As detestable as they are, someone loves those shopping channels on TV. They bring in more than $10 billion a year to the washed-up non-celebrities pitching second-rate knives, dresses, jewelry, and cleaning supplies.

There is, however, a very compelling reason you, too, should love the shopping channels, and thank your lucky stars they exist: your cable bill would be higher than it is now — by as much as a few bucks a month, depending on where you live — if the “basic cable” package did not include shopping channels.

In many markets, cable companies are required by federal regulations to carry shopping channels. As a result, the cable companies don’t pay to transmit shopping channels (just as they don’t pay to carry other local broadcast stations or community-access channels). But unlike those other channels, shopping networks kick back a percentage of their sales revenues. So the more knives sold, the less likely your cable bill is to rise.

(Sure, nothing is stopping your cable company from racking the rates, except competition from satellite TV and Internet video, but if the feds require cable companies to sell channels individually, you’ll pay more for the same channels, and losing that shopping-network revenue is part of why.)

So every now and again, when you’re feeling bored, check out a shopping channel, and make sure you have a knife for every occasion. If you’re missing one for, say, cutting out your own appendix, go ahead and buy it. It’s just $9.99, you can pay in 15 easy installments of just 67 cents each, and you’ll keep your future cable bills down, too.

Wednesday, December 19, 2007

Verizon angles to keep state business

Published in the Portland Phoenix

Democratic governor John Baldacci had a private sit-down with Ivan Seidenberg, the president and CEO of Verizon, November 30. The meeting wasn’t publicized in advance and got only a small amount of coverage after the fact.

None of that coverage mentioned the roughly $6 million Verizon earns from providing state agencies with telephone services (that total doesn’t include in-state and out-of-state long-distance calls, which, according to state technology chief Dick Thompson, are also provided by Verizon at a rate of 2.98 cents per minute).

The meeting came just days after the staff of the Public Utilities Commission issued a devastating report recommending that regulators reject the proposed buyout of Verizon’s telephone landlines by FairPoint Communications (see “No Raises for Seven Years,” November 16, and “No Raises — It Gets Better,” online November 20, both by Jeff Inglis).

Neither Verizon nor Baldacci’s folks will say specifically what was discussed, but Verizon Maine spokesman Peter Reilly says the meeting was intended “to discuss Verizon’s role in the state in the future,” specifically the fact that “Verizon is going to be continuing to invest in businesses in the state.”

It’s fair to ask what business, given that PUC analyses of Verizon’s investment in landlines and consumer services such as Internet access suggest the company has done little, if any at all, in recent years (see “Internet Disconnect,” by Jeff Inglis, 24).

The answer may explain why Seidenberg wanted to talk to the business-friendly Baldacci: Verizon will continue to invest in wireless service in Maine, as well as “enterprise services,” Reilly says. He wouldn’t explain what “enterprise services” are, but the company’s Web site does — telephone service and high-speed Internet communications for large businesses.

The meeting between Seidenberg and Baldacci was first reported on VerizonVsFairPoint.com, a blog closely monitoring the merger’s progress, where speculation ran rampant about whether Verizon was trying to cut a deal with Baldacci. All sides deny that.

Asked if Seidenberg was trying to make nice with Maine officials after the PUC staff’s report repeatedly accused Verizon of hurting Mainers by spending too little on service quality and upgrades, Reilly's answer was short: “All I can confirm is that Mr. Seidenberg met with Governor Baldacci.”

But if Verizon was trying to hang onto its revenue from public coffers, Thompson (who heads the state agency that arranges phone service for state offices) may have killed it: if the sale goes through, he says, the state’s phone provider would become FairPoint. Unless the gov says otherwise, of course.

Press Releases: Plum Creek watchdog

Published in the Portland Phoenix

Thanks to a Phoenix reader, Maine residents now know something the Portland Press Herald was not telling them: that the chief executive officer of the development company that wants to build nearly 1000 units of homes and condos plus two resort hotels in Maine’s North Woods joined the board of directors of the newspaper’s parent company 18 months ago.

To call the Plum Creek project controversial is an understatement, as attested by the 60 or so stories and editorials that the Press Herald has published on the subject in the past year and a half.

Yet none of those pieces — not even the editorials that questioned the deal — disclosed that Rick Holley, CEO of Plum Creek Timber, the project’s proposed developer, joined the board of directors of the Blethen Corporation (the family-owned company that owns the Press Herald) back in May 2006. Nor did they disclose that Holley joined at the personal request of patriarch Frank Blethen, as a Plum Creek spokeswoman told the Portland Phoenix last week.

In a December 2 article, PPH environment reporter John Richardson detailed Plum Creek’s donations to Maine politicians, quoting Bruce Freed, executive director of the Center for Political Accountability in Washington DC: “What they’re trying to is develop relationships and influence decision-making and policy.”

But Richardson’s story didn’t mention another way Plum Creek could influence decision-making and policy — namely, through close connections with the newspaper’s owner.

It’s possible, as Poynter Institute ethicist Kelly McBride notes, that the paper’s editorial team may not have actually known that Holley had joined the board. (If they did know, she says, they should have disclosed it earlier.) As it was, the disclosure came after the Phoenix, prompted by posts on thePhoenix.com, called Richardson and others at the Press Herald.

On Sunday, a Richardson article about Plum Creek added that Holley also sits on the board of the Seattle Times Company, though he (or his editors) took pains to distance Holley from the Press Herald, specifying that the company’s Maine newspapers (the Press Herald, the Kennebec Journal, the Morning Sentinel, and the Coastal Journal) have “a separate board of directors” on which Holley does not serve.

But not every article addressing Plum Creek in Sunday’s paper carried the disclosure: columnist Bill Nemitz left out the relationship between the people who sign his paycheck and the man at the helm of the largest private landowner in the country, who just happens to be the proposer of one of the largest land-development projects in Maine history (see “Up Plum Creek Without A Paddle,” by Yanni Peary, November 30).

That omission, and the 18 months of silence throughout the paper, fit a pattern of concealing the connections between the newspaper and Plum Creek: in the 20 mentions of Plum Creek in the Seattle Times since May 2006, none have disclosed Holley’s involvement.

Corey Digiacinto, communications manager for the Seattle Times Company, would not say how many directors the company has, nor whether Holley is a voting member of the board (versus an advisory one). She says the company doesn’t normally talk about its corporate structure, but did so “in this case, for reasons of disclosure.”

Why now, though, if Holley has been on the board for 18 months? Digiacinto referred that question to Press Herald/Telegram editor Jeannine Guttman.

Guttman and Richardson did not return phone calls seeking comment, as is the paper’s general practice when receiving inquiries from other media organizations.

But with Phoenix readers keeping watch where the Press Herald fears to tread, they’ll have to do better next time.

Disclosure: I like plums, and have swum in creeks. With a tip of the hat to the poster named “Jay” on thePhoenix.com.

Wednesday, December 5, 2007

Courts allow photographs of documents

Published in the Portland Phoenix

Back in September, we told you that a Maine judge had issued a secret, unwritten order barring people from taking pictures of court documents (see "Speak Now, or Forever Pay for Copies," by Jeff Inglis, September 28). The practice, a popular tactic among reporters and members of the public alike to avoid the expense of buying official copies (at $2 for the first page and $1 for each additional page), had been permitted by court officials for more than five years. Last week, a memo went out from state-court administrator Ted Glessner to all Maine court clerks and their staffs re-authorizing the practice.

There has been no formal change of policy, but that too is in the works, according to Maine Chief Justice Leigh Saufley, who says the court system expects to take another two months to finalize new rules regarding using cameras in courtrooms during proceedings. The two topics are related because the no-cameras-in-courtrooms rule at the moment bars cameras from entering courthouse buildings at all, which would obviously prevent taking pictures of paperwork.

In the meantime, regarding the specific act of photographing documents, there will be “an internal order that tells everybody it’s okay,” Saufley says.

“It’s perfectly appropriate for people to use cameras to take photographs of documents,” she says, noting that existing rules — and the ones under consideration to replace them — bar people from photographing only participants in a trial, including judges, witnesses, attorneys, and defendants, without the judge’s prior written permission.

The larger problem is that “every single cell phone sold today has a camera in it,” Saufley says — and many laptop computers, too. Cell phones, cameras, and laptop computers are banned from the federal courthouse in Portland (though laptops are allowed for a “privileged few,” such as attorneys working on cases, according to federal-courthouse staff).

Saufley says the Maine courts have a tradition of being more open to electronics than the federal courts. (Also, the federal limits are at least partly offset by Internet access to court filings, which are not available for state-court cases.)

But while people can again bring cameras into state courthouses for the purposes of photographing documents, and Saufley appears unenthusiastic about banning cell phones and laptops from courtrooms, using cameras during trials and other court proceedings will likely continue to be restricted.

Court officials have talked to members of the state’s television media about their needs, and the state’s advisory Committee on Media and Courts is at work on crafting rules that would, in effect, state that “we don’t want to stop people from bringing cameras into the courtroom,” Saufley says, but “you can’t use cameras” there without advance permission.

Tuesday, November 20, 2007

Shopping advice from the star: The Marden’s lady lets you in on her secrets of surviving Black Friday

Published in the Portland Phoenix

If anyone in Maine knows how to shop with gusto, it’s the Marden’s lady. You’ve seen her all over the TV — you may have even seen her around town. The woman knows how to spot bargains, values, deals, and great items like nobody else in the state.

She doesn’t give out her name because of “trouble with paparazzi,” but we managed to find her, which led right into one of her problems: “One of my hardest things about shopping is the people that follow me because I am not only glamorous and a sex symbol, but they know I’m a consummate shopper. Sometimes I go in disguise.”


The Portland Phoenix convinced her to take a break from shopping in a quiet part of town, and got her to share her thoughts on how to survive — and even to thrive — on Black Friday.

ADVANCE PREPARATION
“You gotta start early,” she says. “Like about a week and a half, two weeks in advance, you gotta start stocking up on the mini-marshmallows. ... You start drinking cocoa and you think of everything you can stick ’em in. Load the sugar on, because from here on out, it’s gonna be a sprint.”

She also observes that you might not be able to fit everything you buy into your car at once, and advises: “Get a few rental storage units, strategically placed between shopping areas, so you can drop off what you’ve got and go on to the next place. All you gotta do is rent ’em for a week.”

THE DAY BEFORE
“You don’t ever want to eat turkey on Thanksgiving. All that tactrotactlycicerin or trychtelactin, everything that slows everybody down. ... The goal is to get speeded up. My mantra is ‘Caffeine, caffeine, caffeine, burn, baby, burn.’ ... Tofu turkey is never okay. I’ve eaten enough tofu in my life to know that. ... The bottom line of Thanksgiving is to stay away from things with feathers. If the Pilgrims had stayed away from everything with feathers, there’d be a lot more Native Americans here today.”

GETTING READY TO GO
What to bring
“Allen’s Coffee Brandy could come in handy. I suggest you always keep your flask with you. I store mine in my hat.” Also, “Daddy’s wallet. Daddy’s huntin’ while I’m shoppin’. The men are all out wandering with their guns at all hours.” We think that means they don’t need their wallets.

Dealing with kids
“Daddy can’t take ’em huntin’ and you can’t take ’em shoppin’. You gotta feed them a lotta lotta turkey, and you tuck ’em into bed real tight. If they’re too young to be on their own, then maybe you have the neighbor kid look in on ’em.”

Dress the part
“Get deep into your own kind of style, because that is going to help your intuitive being. Do not wear one of those coordinated tracksuits — you’re gonna be confused all day.”

IN THE STORE
Find the perfect item
“It is kind of a religious experience. You walk in the store and you gotta receive, and when you start seeing an aura in a particular aisle, you gotta run. Until you see that aura, I suggest you run in place. You don’t know where they’re going to have hid the best stuff, so you gotta stay ready.”

Handle other shoppers
“I think a Taser might come in handy.”

Keep up your health
“It’s imperative at one point during the day to get some of that fresh-air shopping — do not miss it. Inhale short, quick breaths to recharge.”

If you shop in groups
“Be very careful, because you can avoid strangers, but it’s always your friends that hurt you the worst. If a friend grabs that one item you had your eye on, she won’t put it down. You can will a stranger to put an item down and then you grab it, but a friend know it’s worth something to you. ... I never shop in a herd. I like it when Daddy goes huntin’ alone — it’s safer.”

Share deals with friends
“Stay connected, cell phone at the ready, but hands-free. Do not call arbitrarily. A good friend is gonna buy two — if she finds something she’s going to buy two because she knows you need it. That may be difficult when it comes to ponying up for the things she bought you, though. ... You can lose good friends. If they like it and you didn’t buy them something, they won’t forgive you.”

WRAPPING UP
Find a checkout line
“Pick a cashier that’s smilin’. If they’re not havin’ fun, then you’re not gonna have fun.”

Pay for your purchases
“Always pay in cold, hard cash. However, cash can be hard to come by, so what you want to do and what you end up doing are two different things.”

Get it to the car
“You’ve seen those people on TV who carry things on their heads. There’s a real advantage to that because when the cart’s full, you can push it with one hand and hold more on your head with the other. Also, people get out of your way."